PTEfy ("we", "us", "our") provides online PTE Core and PTE Academic coaching. This Privacy Policy explains what personal information we collect, how we use it, and the choices you have. By using ptefy.com, you agree to this policy.
Information we collect
We collect information you give us directly, such as your name, email address, phone or WhatsApp number, and any message you send when you contact us or enrol in a plan. When you buy a plan, your payment details are collected and processed by our payment provider, not stored by us.
We also collect some information automatically when you visit the site, such as pages viewed, device and browser type, and approximate location, through cookies and analytics tools.
How we use your information
We use your information to respond to your enquiries, provide and manage your coaching, process payments, improve our website and services, and send you the information you ask for. We do not use it for any purpose unrelated to running PTEfy.
How we share information
We do not sell your personal information. We share it only with service providers who help us operate, each under their own privacy terms, including our payment processor (Stripe), our contact-form and email delivery service, our website analytics provider (Google Analytics), and messaging platforms such as WhatsApp when you choose to contact us there. We may also disclose information if required by law.
Cookies
We use cookies for essential site function and analytics. You can control cookies through your browser. See our Cookies Policy for details.
Data retention and security
We keep your personal information only as long as needed for the purposes described here, and we use reasonable measures to protect it. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.
Your rights
Under Canadian privacy law, you may ask us to access, correct, or delete the personal information we hold about you. To make a request, email info@ptefy.com and we will respond within a reasonable time.
Children
Our services are intended for adults. We do not knowingly collect personal information from children.
Changes to this policy
We may update this policy from time to time. Any changes take effect when we post the updated version on this page.
Contact us
If you have questions about this policy, email us at info@ptefy.com.